Shipping Policy

1. Order Processing
Orders are processed Monday through Friday, excluding major US holidays. Orders placed after the daily cut-off time will be processed the next business day. Processing typically takes 1-3 business days.

2. Shipping Destinations & Carriers
We currently ship only to addresses within the contiguous United States. We partner with reliable carriers like USPS, UPS, and FedEx.

3. Shipping Costs & Delivery Times

  • Costs: Calculated in real-time at checkout. Free standard shipping is offered on qualifying orders.

  • Times: Estimated delivery windows are provided in the FAQ section. These are carrier estimates and not guarantees.

4. Packaging
We pack items securely. Mirrors on cabinets are specially protected. Shower mats are vacuum-sealed to reduce package size.

5. Delivery & Issues

  • Tracking: A tracking number and link will be provided via email once your order ships.

  • Address Accuracy: It is the customer's responsibility to ensure the shipping address is correct.

  • Inspection: Inspect the external shipping box for damage upon delivery. For cabinets, check for cracks in mirrors or frames before installing.

  • Missing Packages: If a package is marked "delivered" but not received, please check with neighbors and contact the carrier first, then reach out to us.