FAQ

1. How long does shipping take within the USA?
We typically process orders within 1-3 business days. Once shipped, delivery times vary:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping (Available at checkout): 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and the item size/weight (cabinets can be bulky). We offer free standard shipping on orders over [e.g., $75] within the contiguous USA.

3. Do you ship outside the contiguous USA?
Currently, we only ship to addresses within the contiguous 48 United States.

4. What materials are your products made of?

  • Bathroom Cabinets: Typically made from moisture-resistant MDF, solid wood with a waterproof finish, or metal.

  • Toilet Towel Racks: Commonly constructed from stainless steel, chrome-plated brass, or other rust-resistant metals.

  • Shower Mats: Made from memory foam, microfiber, bamboo, or PVC with a non-slip backing.
    Please check individual product descriptions for specific material details and certifications (e.g., rust-proof).

5. Do the bathroom cabinets and towel racks require installation?

  • Bathroom Cabinets: Most require wall mounting, which involves finding studs and using appropriate hardware. Some are freestanding. Please check the product type.

  • Toilet Towel Racks: Most require installation (drilling into tile or wall). Some may have adhesive options for lighter use.

  • We do not provide installation services. You are responsible for proper and safe installation.

6. Are the shower mats slip-resistant and machine washable?

  • Slip-Resistant: Yes, our shower mats are designed with non-slip rubber or PVC backings. However, always ensure the bathtub or shower floor is clean for maximum adhesion.

  • Machine Washable: Most memory foam and microfiber mats are not machine washable as it can ruin the material and backing. They are typically spot-clean only. PVC and some bamboo mats may be washable. Always check the care label on the specific product.

7. How do I clean and maintain the cabinet and towel rack?

  • Cabinets: Wipe with a soft, damp cloth. Avoid abrasive cleaners or excessive moisture on seams.

  • Towel Racks (Metal): Use a soft cloth with mild soap and water. Dry immediately to prevent water spots. Avoid harsh chemicals.

  • Shower Mats: Follow the specific care instructions. Generally, rinse regularly and hang to dry completely between uses to prevent mold.

8. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.